Global Service Takes the Next Leap

 Corporate News    |      2025-07-26

Sibo Automation has successfully concluded its most recent overseas-agency training program. Immediately after the intensive sessions, certified service engineers deployed to their first assignments, translating newly acquired expertise into on-the-ground results. Below are the first entries in our “Global Unified Service” performance report:

• Onyx Ocra – Lagos, Nigeria
Senior engineers from Seahover (Singapore) completed full functional verification and software upgrades of the vessel’s alarm and monitoring system. Tailored one-to-one operator training for the crew ensured the vessel sailed on schedule.


• HANUL2 – Busan, Republic of Korea
The service team of Hwajin Enterprise boarded the vessel and executed a three-day, non-stop retrofit and sea-trial of the main-engine remote control system. The shipowners expressed the highest level of satisfaction.



• IVER AMBASSADOR – Istanbul, Türkiye
Yaf Group’s engineers visited Desan Shipyard in Istanbul. Leveraging Sibo’s dual-support model—remote diagnostics by headquarters specialists combined with on-board intervention by local engineers—they pinpointed and resolved a communication anomaly in the alarm and monitoring system in a single visit, significantly reducing downtime.


From the West African coastline to Northeast Asian ports and the Eurasian crossroads, these three services mark new coordinates on Sibo Group’s after-sales global map. Standardized training materials, comprehensive spare-parts stocks, and fully aligned service procedures have enabled the “local engineer + headquarters expert” synergy to become operational reality—an essential milestone in our “24-hour global response” strategy.


Moving forward, Sibo Group will continuously expand its overseas-agency training portfolio and upgrade its suite of digital service tools, ensuring that shipowners worldwide receive support at an ever-higher standard and ever-greater speed.